Start Outlook application on your Mac machine Click on Tools and then select the Export option An Export to Archive File (.olm) window will appear, in which select the items which you want to export and then click on Continue Select the desired location where you want to save data files and then click on Save. Many of Outlook users have to face the problem outlook pst file missing in Windows 10 or “PST file doesn’t show subfolders under Inbox”. This blog post helps you to fix the problem with the manual method as well as with the automated tool. Outlook PST file is a proprietary data storage file used by Microsoft Outlook. I backed up all my Outlook files (Inbox, contacts, etc.) by exporting them to an external hard drive as.pst files. Upon re-installing Office, I cannot find the import/export functions under File. But if the missing emails are not found in Deleted or Recoverable Items, use a tool such as Stellar Repair for Outlook to recover deleted and missing emails in Outlook. The software can restore all emails missing from the Outlook and can export them to a new PST, PDF, HTML, or Office 365 account directly. In this case, Outlook for Mac displays a 'No Results' message. To resolve this issue, wait for indexing to finish, and then search again. Make sure that your Profile name in Outlook 2016 for Mac or your Identity name in Outlook for Mac 2011 has no special characters, such as the slash mark (/). To view your Profile or Identity name.
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- The Teams Meeting button will only appear in the Outlook for Mac ribbon if Outlook is running Production Build 16.20 and later.
- Your email account in Outlook for Mac needs to use the standard Office 365 authentication where your email account username is in the format of username@uwaterloo.ca based on your WatIAM username.
- Office for Mac may need to be switched from a Volume License to an Office 365 Subscription License.
- Note, changing Outlook for MS-Office for Mac to use an Office 365 Subscription License can impact other personal or generic email accounts set up in Outlook. You may need to remove and then add back all additional email accounts in Outlook.
- Before proceeding:
- Be sure that all email is either hosted on a server, in the cloud or exported into a file. All items in a deleted account will be removed from Outlook on your computer.
- Confirm that you have the password for each account.
- Launch Outlook for Mac, wait for an update prompt and be patient to allow your O365 calendar to sync.
Export Function Is Missing From Mac For Outlook 365
Check version of Outlook
The Teams Meeting button will only appear in the Outlook for Mac ribbon if Outlook is running Production Build 16.20 and later.
- Open or switch to Outlook for Mac.
Check the version of Outlook by clicking on 'Outlook' on the menu bar (towards the upper-left corner of your display), then click 'About Outlook' from the drop-down menu list.
- An 'About Outlook' window will open that will display the version of Microsoft Outlooks for Mac.
- To update Outlook; click “Help” on the menu bar, then click “Check For Updates” from the drop-down menu list.
- Your email account in Outlook for Mac needs to use the standard Office 365 authentication where your email account username is in the format of 'username@uwaterloo.ca' based on your WatIAM username.
Check authentication details
Your email account in Outlook for Mac needs to use the standard Office 365 authentication where your email account username is in the format of “username@uwaterloo.ca” based on your WatIAM username.
- Open or switch to Outlook for Mac.
- Click “Tools” on the menu bar, then click “Accounts…” from the drop-down menu list.
- Your @uwaterloo email account needs to be selected in the left account list.
- Confirm (or edit) the “User name” field at the right side of the window is showing your @uwaterloo WatIAM username for your email authentication address.
- Closing the Accounts window will save any changes.
Check license
Export Outlook Contacts To An Excel File
Office for Mac may need to be switched from a Volume License to an Office 365 Subscription License
- Note: changing Outlook for MS-Office for Mac to use an Office 365 Subscription License can impact other personal or generic email accounts set up in Outlook. You may need to remove and then add back all additional email accounts in Outlook.
- Before proceeding:
- Be sure that all email is either hosted on a server, in the cloud or exported into a file. All items in a deleted account will be removed from Outlook on your computer.
- Confirm that you have the password for each account.
The tool will remove Office 2016 and Office 2019 licenses from the machine. You may want to create a full Time Machine backup of your system prior to removing the license as Office 2016 requires advanced skills to re-install after making this change unless you perform a full OS re-install. When you remove the license if you don’t have a backup for a personal system you may need to purchase a new license if you graduate or leave the University.
- You will need to visit this Microsoft site: https://support.office.com/en-us/article/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193
- QUIT all Office apps and then follow the steps to download and run the license removal tool.
- Open/double-click the .pkg file from your Mac's “Downloads” folder.
- Click the “Continue” button at lower-right and follow the prompts in the setup wizard.
- Click the “Install” button at the lower-right. You may need to enter your Mac's local admin account password at an authorization prompt.
- After the tool successfully removes licenses, select Close.
- Eject the “Microsoft_Office_License_Removal” and drag the file from Finder > Downloads to the Trash
Activate the email account associated with Office for Mac license
Launch any Office app and sign in to activate with the email account associated with your Office for Mac license.
- Launch one of the Microsoft Office apps
- Use the standard Office 365 authentication where your email account username is in the format of “username@uwaterloo.ca” based on your WatIAM username
- Then click the “Next” button.
- You may need to edit the account name field replacing “%2540” with the “@” symbol, then click the “Next” button again.
- Click “Work or school account” if you are given an option.
- Type in your password at the University of Waterloo branded authentication window.
- If your account has 2FA enabled you will be prompted to select an option: [Send Me a Push, Call Me, or Enter a Passcode].”
- Click the “Start Using Word” [or Office app name] button.
Launch Outlook for Mac
Launch Outlook for Mac, wait for an update prompt and be patient to allow your O365 calendar to sync.
- After you have updated Outlook to use your Office 365 license by completing either part B or C (or both) it will take about 15 minutes with Outlook running before you will have a pop-up window prompting you that a restart of Outlook is required.
- Click “Restart Outlook” when you are ready.
- Be patient. Your Outlook calendar will resync in the background now that it is tied to your Office 365 account. The calendar sync may take 1 hour or more if you have a lot of items.
- Click on the Calendar icon near the bottom-left of the Outlook window to view your calendar.
- Click the “Meeting” button on the ribbon.
- The “Teams Meeting” button should now be available on the ribbon.
You can now create Teams meetings from your Outlook for Mac calendar.
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Need Help?
Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.
I'm a Windows admin and I have to say that I loathe Outlook for Mac. I run Exchange and how can an application that's named 'Outlook' not have basic functions such as 'archive' or 'export to PST'? It connects to an Exchange server, but bless you if you don't run into syncing issues at some point, which leads me into the reason for this post (besides the rant - sorry!).
I have a user that dragged folders from their inbox (exchange account) to a folder 'on my mac'. This person now wants to have access to their mail in a Windows PC instead of the Mac due to their frustration with Outlook. I don't know how I can get the mail into PST form without dragging them back up to 'inbox' and syncing to exchange and using a PC with Outlook 2010. He's got too much mail to take the time to do that route so I'm looking at how I can best take the files and folders 'on the mac' and create a PST out of them - is there a way to do that that I am missing?
If I export from Outlook for Mac what format would I choose so that on Outlook 2010 (PC) where I could import?
Why isn't there PST functionality built into a product called Outlook (sorry... ranting again!)
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